The essence of communication is breaking down barriers. In its simplest form, the telephone breaks distance and time barriers so that people can communicate in real time or near real time when they are not together.
Today, Unified communications (UC) encompasses several communication systems or models including unified messaging ,collaboration, and interaction systems; real-time and near real-time communications; and transnational applications.
Unified communications applications have become mainstream, and enterprises are rolling out UC even as they try to preserve their investments in legacy technologies. UC also is driving many enterprises to confront a choice between Cisco and Microsoft as their strategic vendor. At the same time, enterprises are continually re-evaluating their spending decisions for endpoint devices.
With GLADEV, you will get actionable information on the nuts and bolts of building and running a UC infrastructure today; and you’ll also gain insights that will help you plan strategically so that you can set the direction of your enterprise’s communications in the years ahead including Cloud sessions that will address the business cases for various cloud scenarios, the range of technology choices and architectural options, and the strategies you should employ for crafting and executing your cloud strategy.
We seamlessly unify all of your business voice, text, and conferencing services integrating seamlessly with existing mission critical business applications and deliver analytic that can be used to measure organizational performance
Unified Communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, data sharing (including web connected electronic whiteboards aka IWB’s or Interactive White Boards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).
UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.